Submit A Ticket
If you encounter a product problem
please fill in the form , reply you within 24 hours.
How to active the warranty service?
We are responsible for our product conditions. We would love to help you resolve any issues. We want you to have a positive experience every time you shop with TORRAS
We support 180 day warranty. From the time you purchase the product to 180 days, we can provide a free replacement [one time] and serve you at any time. Please submit a ticket if you need to activate your warranty service.
Easy steps to active your Warranty!
Submit a ticket, including your Name, Email, order ID, etc.
Notes: If you have a concern about your purchase, please contact [email protected]
What is NOT covered by this warranty?
Any quality-related issue, please feel free to contact us, and we provide replacement warranty for all products.