Samsung Cases

Frequently Asked Question

  • Which countries are available?

    TORRAS can ship items to America, Canada, most of Europe, Asia, and Oceania. But POX and military addresses are not available.

  • How many days for shipping?

    For now, 2-5 business days for the US market (except air-castle case will take 7-15 days), 7-15 days for other countries. We are developing our shipping service, thank you for your support.

  • How to return items and get my refund?

    TORRAS offers a 30-day free refund for any reason, you can get your full refund back to your account. Contact us at and we will arrange it within 2 business days.

  • Is it safe to pay here?

    100% safe with main payment methods such as Paypal、Visa、MasterCard、America Express. More payment methods will be ready soon.

  • Warranty & After-sale Policy

    For quality issues that happen within 180 days, please contact us at or TORRAS has a perfect after-sale service and warranty policy. Please don't worry about it.

  • Why do I buy TORRAS iPhone cases?

    TORRAS iPhone Cases have features to make your life more convenient or make using phones more enjoyable and safer. 3X magsafe tech, Ostand or Camera stand, anti-yellowing tech for clear iPhone cases, super shockproof, waterproof, TORRAS iPhone Cases have all of them. While preventing scratches and damage to your new iPhone 15/Plus/Pro/Pro Max caused by dropped goods and collisions, you can also check files or watch movies without holding or looking down at phones.

  • Can I trust TORRAS?

    Yes, you can totally trust us. TORRAS has multiple categories which are popular worldwide. Our products have been reported by famous media such as Yahoo and Associated Press, and you can find many influencers who test our iPhone cases on YouTube. Besides, TORRAS provides the perfect warranty and safe payment.

  • How to pick up my iPhone 15 case?

    TORRAS has several series with different features. You can find your model in navigation, and check the product name or pictures. Or you can filter by transparency, 100% clear, 40% transparency, pure color.

  • How about MagSafe tech? Will my phone fall down?

    TORRAS magsafe cases have super strong magsafe to prevent falling down, and they are compatible with all MagSafe accessories, including chargers, car mounts, etc.

  • How about TORRAS Military Grade Protection by shockproof?

    TORRAS iPhone cases are reliable protection against drops up to 3.44m, which is the height of the first floor. Of course, they can function well for the drop-down from 4 feet (pocket height) and 8 feet (car height).

  • What is the anti-yellowing tech for clear phone cases?

    Our anti-yellowing technology can against yellowing agents like stains, sweat, etc. TORRAS clear iPhone cases perform well through 168-hour SGC's anti-yellowing and aging test which is exposure to high-temperature UV lights and extremely humid environment.

  • How about the quality of TORRAS iPhone case?

    TORRAS iPhone cases have well-satisfied quality with our tech and strict quality control. The samples have passed hundreds of tests to make sure that they do protect your iPhone.

  • Which tests TORRAS iPhone cases have passed?

    TORRAS iPhone cases are tested by strong shock-absorbing protection (Military Drop Test), magnetic strength, compatibility with wireless charging devices, anti-yellowing, anti-fouling, and anti-scratch tests. We highly recommend you try our cases, you will like them.

  • How to clean silicone phone cases turn yellow?

    Using a soft cloth and a paste made of baking soda and water to gently scrub the yellowed areas of your silicone phone case is one option you can try. Try soaking the case in a solution of water and vinegar for a few hours and then rinsing it with water as an alternative.

  • What materials are used for making TORRAS iPhone cases?

    TPU, PC, and PMMA make up the majority of TORRAS iPhone cases. In addition to the previously mentioned materials, TPE is also creatively used in the Shield-mate series.

  • I placed the wrong item/address/phone number.

    Please contact us as soon as possible when you find your information or item is wrong. We will correct the information as quickly as we can, but as there is a lot of mail from worldwide, we may not do it before the order is shipped by warehouses. Thank you for understanding.

  • Should I use iPhone 15 without case?

    For your new iPhone, we advise you to purchase a case for business usage or outdoor activities such as hiking, rock climbing. Along with protecting your iPhone, TORRAS cases also add convenience to your life with a magsafe sticker and a stand (Ostand, Camera Lstand, or Pstand).