Once your order has been shipped, we will send an email to your registered email address. The email will be sent from mall@torraslife.com. Please search for this sender in your email account to locate the email and retrieve your tracking link.

If you can only find your tracking number but not the tracking link, you can track your package using the number at the following links:

-- General tracking: https://www.17track.net/en

-- For tracking numbers like YT1234567890123456: https://www.yuntrack.com/parcelTracking

-- If the shipping details are not listed above, please use the appropriate link below to track your order:

• United States: https://www.swiship.com/track
• United Kingdom: https://www.swiship.co.uk/track
• Canada: https://www.swiship.ca/track
• Australia: https://www.swiship.com.au/track

-- If you're still unable to find your shipping details using the links above or have any other questions, feel free to reach out to our customer support team here

If you think that your package is lost or delayed, please contact our support@torraslife.com with your order number, and we will review the information to see how we can best assist you.
We want to ensure that all our customers are able to receive and enjoy their products, and we will try our best to make that happen.